Welcome to the online refund request area. You may request a refund here
if you registered online thru Sportability.
Due to credit card regulations, we can only
process a refund to the exact card that was used at the time of registration.
If the card you originally used is no longer valid, you will be issued a refund check and receive it in the mail at the address on file.
To complete the refund request, you must have the following information ready:
Name of the participant, coach or team, as entered at the time of registration
Approximate date of the original registration
Amount paid at the time of the original registration
Note: All this information can be found in the confirmation email sent after your original registration
Updated as of January 2017. This policy supersedes all other refund policy references or statements published.
Competitive Programs (Highlanders)
The Highlanders competitive program has a strict refund policy because a player’s acceptance onto a team has the effect of denying another player an opportunity to play on a competitive team. Additionally, PSC accrues fees for services provided to the team based on player headcount. Accordingly, fees are not refundable and not transferable. Fees cover the entire soccer year. A player who accepts an invitation to play with Highlanders commits to pay the entire fee for the full soccer year. No refunds, partial or full, will be made to players who choose not to participate at any point after registration, including players suspended from the program. The PSC Board may consider a partial refund ONLY for the following two exceptions which will be reviewed on a case by case basis: (1) player has a season ending injury: the board may consider a partial refund after review of records provided by family with supporting documents from the treating physician or facility; and (2) families that move during the season. The deadline for submitting a Highlander refund request is December 31st.
Questions about the refund policy can be emailed to PSC Registrar.
Begin by choosing Player, Coach or Team below based on your original registration.
For example - if you originally registered a player and paid a volunteer deposit and subsequently served as a coach, you should click Player Refund below.